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FAQs

We accept returns within 30 days of purchase for items in unused and original condition. For detailed information, please visit our Returns Policy.

You can reach us via email at [email protected] or through our Contact Us page here.

Yes, we offer gift cards and occasional discounts. Stay updated on sales and coupons by subscribing to our newsletter!

We accept major credit and debit cards, including Visa, Mastercard, American Express, and Discover. Check out our Order Information page for more details.

Absolutely. We use a secure payment processor to ensure all your personal information is protected.

At the moment, we don’t offer installment payments. However, stay tuned for future updates!

We use Table Rate Shipping to offer flexible shipping options. These include:

  • Standard Ground Shipping: 5-7 business days

  • UPS Second Day Air: 2-3 business days

  • Free Shipping: For orders over $125 (within the Continental U.S.)

Need something faster? Call us to discuss: 877-982-7054

Yes, we ship internationally to most countries. Shipping costs and delivery times vary by destination and will be calculated at checkout.

Yes, once your order ships, we’ll send you a tracking number via email so you can follow its journey.

If your order hasn’t been shipped yet, we can assist you with modifications or cancellations. Please contact us as soon as possible at [email protected].

We’re sorry for the inconvenience! Please email us at [email protected] with your order number and photos of the damaged or incorrect item.

Refunds are typically processed within 5-7 business days after we receive your returned item.

If you encounter issues, ensure your browser is updated and that cookies are enabled. For further assistance, contact us at [email protected] or via phone at 877-982-7054.

No, we do not store any payment information. Our processor securely handles all transactions on our behalf.

Still have questions?

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877.982.7054
[email protected]
310 Saint Olaf Ave. Northfield, MN

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Product Disclaimer:
No pointers, flushers, or retrievers were harmed in the making of this website. The staff, however, put up with a ridiculous amount of canine nonsense and many hours of face licking.

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